Whether you are powering a hospital, operating commercial marine vessels, mining in a remote area, pumping oil in extreme conditions, or making deliveries across town – Cummins knows that Every Minute Counts. Because of this, Cummins provides the service support you need, when you need it. Whether in the shop or in the field, every Cummins Distributor has the technical expertise, factory support, and experience to deliver fast high quality repairs through our global QuickServe process.
While others claim to offer similar types of service in select locations, all 600 Cummins Distributor branches across the globe follow the QuickServe process to deliver consistent support that minimizes your downtime and keeps your business moving.
QuickServe is a universal approach that provides you with:
Quality is a key part of our DNA here at Cummins. No matter which Cummins location you visit, your service experience will be consistent through the entire QuickServe process.
We have a network of 134 QuickServe process leaders who ensure that each location meets the QuickServe certification requirements. Through the ongoing global certification process, our QuickServe process leaders evaluate 21 different key points throughout the service event, ensuring you have dependable service wherever you go.
Our global network of QuickServe process leaders provide on-going training and sharing of best practices to ensure that you receive personalized service that meets and exceeds your service expectations. At Cummins, Every Minute Counts.
All Cummins Sales and Service locations utilize the QuickServe process to minimize your downtime, while providing you personalized and high quality service. Our service teams and facilities are equipped with advanced diagnostic tools and equipment that enable our technicians to troubleshoot problems and perform repairs right the first time, every time. As your local Cummins experts, we offer a broad range of services:
To experience the QuickServe advantage first-hand, please contact the nearest Cummins Sales and Service location or submit an online service request.